Delivery and returns
Delivery of your package
Thanks to the Patrouille de France Boutique, you can benefit from free delivery*, offers or reduced prices... depending on your purchases.
For France :
Order less than 39€ : Variable tariff depending on the desired delivery service (collection point, Colissimo without signature or counter-signature …) on a weight basis, volume of all your articles.
Order of over 39€ : Free delivery
For abroad : Europe and international : Variable tariff depending on the desired delivery service and calculated on weight basis / volume of all your articles. (* : delivery costs in euro and incl.taxes valuable for France, Corse and Benelux.
For all other delivery point, contact us, from Monday to Friday, from 9:30 AM to 7:30 PM by telephone : +33 (0)2 48 70 40 40 ).
If you do not like a product, you have 14 days from the date of receipt of your Université Paris-Dauphine package to return it.
It is not possible to return your product after this period.
Why would I want to return my product purchased on www.belem.keyzako.com?
- My purchase does not suit me: the product does not look good or practical, I don’t like the colours, it is not practical, etc.
- There is an issue with my product: the product is faulty without you having done something specific like misuse or disassembly of a device.
Can I return my product purchased on boutiquedelapatrouilledefrance.fr by post?
To do this, nothing could be easier!
You have to log in to your customer account with your user name and password and notify us that you want to return your product.
The procedure below is for a return if your purchase does not suit you.
The complete process:
1) Click on the tab: "contact us" or call the number indicated
2) Contact us directly
3) We find the best solution for the return of your item