Delivery and returns

Delivery of your package

Thanks to the Patrouille de France Boutique, you can benefit from free delivery*, offers or reduced prices... depending on your purchases. 

  • FREE SHIPPING: Free shipping for any purchase made from our selection of products tagged with "Free shipping"
  • FREE SHIPPING: Free delivery for any purchase of an amount equal to or greater than €35 over the entire site.
  • DELIVERY AT A REDUCED PRICE: Flat-rate delivery charges of only €9 for orders of less than €35.

(*: delivery costs are in euros and include the VAT applicable in Metropolitan France, Corsica as well as Benelux. For any other delivery destination, please contact us, from Monday to Friday, from 9:30 am to 7:30 pm by telephone on +33 (0)2 48 70 70 40 40).

Please note: Delivery times may be extended from 24 to 72 hours depending on representation at Meetings of the Boutique de la Patrouille de France.


If you do not like a product, you have 14 days from the date of receipt of your Université Paris-Dauphine package to return it.
It is not possible to return your product after this period.

Why would I want to return my product purchased on
- My purchase does not suit me: the product does not look good or practical, I don’t like the colours, it is not practical, etc.
- There is an issue with my product: the product is faulty without you having done something specific like misuse or disassembly of a device.

Can I return my product purchased on by post?

To do this, nothing could be easier!
You have to log in to your customer account with your user name and password and notify us that you want to return your product.
The procedure below is for a return if your purchase does not suit you.

The complete process:

1) Click on the tab: "contact us" or call the number indicated
2) Contact us directly
3) We find the best solution for the return of your item